A subscription’s status reflects its current state in the billing lifecycle, from creation to cancellation or completion. These statuses help track whether a subscription is active, pending activation, scheduled for the future, or affected by payment issues.
By understanding these statuses, stakeholders can effectively manage subscriptions, anticipate billing actions, and take necessary steps when required. Below is an overview of the different subscription statuses and their meanings.
|
Subscription Status |
Description |
| Pending | subscription is created but not activated |
| Future | subscription has been activated but not started (scheduled to start in a future date) |
| Active | subscription with active billing and no failed payments; includes subscription pending cancellation |
| Past Due | when there’s an uncollected invoice payment, e.g. failed invoice, unpaid invoice past due date |
| Completed |
subscription automatically ended according to the subscription schedule |
| Cancelled | user initiated cancellation; subscription may not have been completed according to its schedule |
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