Subscribing a customer to a payment plan ensures seamless automated billing and payment collection. The Ezypay Platform offers multiple ways to subscribe customers, allowing flexibility based on your workflow.
You can subscribe a customer to a payment plan using one of the following methods:
- Method A: From the Customer Profile – Assign a subscription directly from the customer’s account.
- Method B: From the Payment Plan – Subscribe customers by selecting a plan and adding them.
- Customer Self-Subscription – Share an online signup link to allow customers to subscribe themselves.
Follow the steps below to complete the subscription process.
Method A: From the Customer Profile
- In the left navigation pane, click 'Customers'.
- Select the customer’s name.
- Click the plus button (+) next to Subscriptions.
- Follow the steps in the wizard to create a subscription.
Method B: From the Payment Plan
- In the left navigation pane, click 'Plans'.
- Select the plan name.
- Click the plus button (+) next to Subscribed Customers.
- Follow the steps in the wizard to create a subscription.
Note: If no payment method exists, the system will email the customer a secure link to provide their payment details. The link is valid for 30 days or until the subscription is activated.
Customer Self-Subscription
Provide an online signup link to a potential customer to self-subscribe to the payment plan
To let customers self-subscribe to a payment plan, follow these steps:
- In the left navigation pane, click 'Plans'.
- Select the plan name.
- Click the Share icon next to the plan.
- Click 'Copy Link' in the pop-up panel.
- Share the link with the customer. The link will open an online form for subscription.
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