How To Generate An On-Demand Invoice

An on-demand invoice (also known as a once-off payment) allows you to collect a one-time payment outside of a customer’s regular subscription billing cycle. This can be useful when charging for additional services, products, or any fees that are not part of a recurring payment plan.

For more details on once-off payments, refer to our What is On-Demand Invoice FAQ.

Follow these steps to generate an on-demand invoice:

1. In the left navigation pane, click 'Customers'.
2. Select the customer you want to invoice.
   
3. Under 'Invoices', click On-Demand and then the plus button (+).
   
4. Choose the payment date and payment method and click 'Next'.
   
5. Add the invoice items and click 'Save'.
   
6. Review the details and click 'Create' to finalise the invoice.
   
7. On-demand Invoice created. System will automatically add any Customer Paid Ezypay fees at this stage. Click on 'Done’.