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Cancel The Collection Of The Next Payment Only

If a customer wants to skip their next payment but keep their subscription active, you can simply remove the next scheduled invoice.

This option ensures:

  • The customer is not charged for the upcoming cycle
  •  Future payments will continue as scheduled

Steps to Cancel the Next Scheduled Payment:

  1. In the left navigation pane, click 'Customers.'
  2. Select the customer’s name, then choose the subscription.
  3. Under 'Future Invoices', click Edit for the next scheduled payment.
  4. Select 'Remove Invoice', then click 'Delete'.

 

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