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Cancel The Collection Of The Next Payment Only

If a customer wants to skip their upcoming payment without canceling their entire subscription, you can remove the next scheduled invoice while keeping the subscription active. This option ensures that the customer is not charged for the upcoming cycle while allowing future payments to proceed as scheduled.

Steps to Cancel the Next Scheduled Payment:

  1. In the left navigation pane, click 'Customers'.
  2. Select the customer’s name and then the subscription.
  3. Under 'Future Invoices', click Edit for the next scheduled payment.
  4. Select 'Remove Invoice', then click 'Delete'.

 

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