Pausing A Subscription – Merchant Resources

Pausing a subscription allows for a temporary stop in scheduled payments while keeping the subscription active for future billing.

Important Notes:

Pausing a subscription will delete invoices scheduled during the pause period.
If the subscription is un-paused earlier than expected, the deleted invoices cannot be restored.
To recover missed payments, merchants will need to create On-Demand invoices manually.

This feature helps businesses manage temporary payment suspensions while ensuring flexibility for future billing adjustments.

Steps to Pause a Subscription:

1. Open the active subscription in the Ezypay platform.

2. Scroll to the top of the page and select the edit icon.

3. Under “Manage Subscriptions,” select “Pause” and enter the desired pause date.