How to Change Who Pays the Fees (Customer vs. Merchant) – Support Resources

To request a change to your fee settings, please complete and submit the relevant form for your country to help@ezypay.com. Be sure to select the correct form based on your business location.

Country	Form Link
HK Change of Principal Details	https://www.ezypay.com/hubfs/document/HK_Change_Of_Principal_Details.pdf
HK Change of Principal Details (AF)	https://www.ezypay.com/hubfs/document/HK_Change_Of_Principal_Details_(AF).pdf
MY Change of Principal Details	https://www.ezypay.com/hubfs/document/MY_Change_Of_Principal_Details.pdf
MY Change of Principal Details (AF)	https://www.ezypay.com/hubfs/document/MY_Change_Of_Principal_Details_(AF).pdf
PH Change of Principal Details	https://www.ezypay.com/hubfs/document/PH_Change_Of_Principal_Details.pdf
PH Change of Principal Details (AF)	https://www.ezypay.com/hubfs/document/PH_Change_Principal_Details_(AF).pdf
SG Change of Principal Details	https://www.ezypay.com/hubfs/documents/Change_SG_principal_details.pdf
SG Change of Principal Details (AF)	https://www.ezypay.com/hubfs/document/SG_Change_Of_Principal_Details_(AF).pdf
AU Change of Principal Details	https://www.ezypay.com/change-of-details/v2/au Note: This is an online form. No need to email a copy—your submission will be received automatically.
NZ Change of Principal Details	https://www.ezypay.com/change-of-details/v2/nz Note: This is an online form. No need to email a copy—your submission will be received automatically.

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