Every business or merchant has the flexibility to update their customers’ billing amount or billing schedule whenever needed. It’s quick and easy to do.
Follow the steps below to edit the debit amount/billing schedule.
- In the left navigation panel, click ‘Customers’. You can either use the Search function to quickly find the customer or scroll through the list and select the customer’s profile.
- Choose the Subscription name you’d like to update. In this example, we’re selecting “Watch”.
- Click “Future Invoices” and select the billing date you want to edit.
Once you’ve chosen the billing date and clicked “Edit”, a screen will appear with several options:
- Remove the invoice
- Mark as Paid (if payment was collected outside the Ezypay system)
- Edit the billing date by clicking the Pencil Icon or selecting the 3 horizontal dots (…) highlighted in orange
- To update the billing date, click the Pencil Icon. A pop-up calendar will appear so you can choose the new billing date. Confirm the change by selecting ✅.
- To edit the billing amount, select the 3 horizontal dots (…) highlighted above in orange. Another screen will pop up—just click Edit to change the billing amount.
If you would like to update the billing amount, choose the 3 horizontal dots "…" as highlighted above in orange. Another screen will pop up - just select "Edit" to change the billing amount.
Once you’ve made the updates, confirm by selecting Save.
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