Every business/merchant has the flexibility to edit their customers' billing amount/billing schedule.
Follow the steps below to edit the debit amount/billing schedule.
- In the left navigation panel, click 'Customers'. You can either use the "Search" function or you can select the customer's profile from the list
- Choose the "Subscription" name that you would like to update. In this case, we are choosing "Watch"
- Choose "Future Invoices" and choose the billing date that you would like to edit.
- Once you have chosen the date of the billing and click "Edit", this screen will pop up. You can choose the "Remove" the Invoice, you can choose to "Mark as Paid" if payment has been collected outside of the Ezypay system.
You could also choose to edit the billing date by choosing the "Pencil Icon" by selecting the 3 horizontal dots "…" as highlighted below in orange.
You could also choose to edit the billing date by choosing the "Pencil Icon". The pop-up calendar will appear so you can choose the new billing date and confirm the change by selecting ✅.If you would like to update the billing amount, choose the 3 horizontal dots "…" as highlighted above in orange. Another screen will pop up - just select "Edit" to change the billing amount.
From there, you can start updating the item as listed below. The request then must be confirmed by selecting "Save"
0 Comments