If you require Ezypay to assist with bulk subscription or plan price changes, please provide the following information in an Excel (.xlsx) file at least 7 business days before your intended effective date:
- Merchant Name
- Merchant ID
- Customer ID
- Subscription ID
- Current Price
- New Price
- Effective Date of the Price Change
Incomplete files, incorrect IDs or late submissions may delay processing. Ezypay cannot guarantee that bulk updates will be completed by the requested effective date if the required information is incomplete or not provided within the required timeframe.
Please note that pricing changes remain the merchant's responsibility and Ezypay cannot determine or recommend pricing changes on your behalf.
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