RBA Changes to Card Transaction Fees – Merchant FAQ

This FAQ provides information about the upcoming changes to customer-paid card transaction fees and Ezypay's response to the RBA card surcharging reforms. It answers common questions about the change, the impact on affected merchants, and the support available during the transition.

Understanding the Change

Learn why these changes are being made, what payment types are affected, and ...

Why is Ezypay making this change?

Has Ezypay's position changed?

What exactly is changing?

What does merchant-paid means?

Does this affect all payment types?

Does this change apply to Apple Pay, Google Pay or Tap to Pay?

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Impact on My Business

Understand what these changes mean for your business, including pricing consi...

What do I need to do?

What if I do nothing?

Can I continue charging a separate card transaction fee after 1 October 2026?

Can I increase my membership or subscription pricing to recover these costs?

Will the RBA interchange fee changes offset my costs?

Will my Ezypay transaction fee rate change as part of this transition?

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Updating My Account

Find information on updating subscription or plan pricing, managing customer ...

How do I update subscription or plan prices for existing customers?

What if I do not sign the Fee Amendment Schedule?

What if I want to renegotiate my fees with Ezypay?

Further Information

Access additional resources, including the Memorandum of Advice, and learn wh...

Is Ezypay providing legal advice?

Where can I get more information?