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Understanding the Change

Learn why these changes are being made, what payment types are affected, and how Ezypay's response to the RBA reforms may impact customer-paid card transaction fees.

Why is Ezypay making this change?
The Reserve Bank of Australia (RBA) has announced reforms that will prohibit surcharging on designated card networks ...
Has Ezypay's position changed?
Yes. Following further review of the RBA reforms and their potential impact on customer-facing card charges, Ezypay h...
What exactly is changing?
Customer-paid card transaction fees will no longer be supported as part of Ezypay's response to the RBA reforms and w...
What does merchant-paid means?
Merchant-paid means the card transaction fee is charged to the merchant rather than being added separately to the cus...
Does this affect all payment types?
No. This change applies to card transactions only (Visa, Mastercard, Amex). Bank account payment method is not affect...
Does this change apply to Apple Pay, Google Pay or Tap to Pay?
Yes. Where these payment methods are processed using card rails, they form part of the card payment ecosystem affecte...
Why are Load Fees and Failed Payment Fees not changing?
The RBA reforms relate to customer-paid fees that apply specifically to card transactions. Load Fees and Failed Payme...
Why is Ezypay moving card transaction fees to a merchant-paid model? Will I now be charged a fee that I did not previously pay?
Customer-paid card transaction fees will no longer be supported as part of Ezypay's response to the RBA card surcharg...