Updating My Account

Find information on updating subscription or plan pricing, managing customer accounts, requesting bulk updates, and understanding the actions required before the changes take effect.

How do I update subscription or plan prices for existing customers?

Learn how to update subscription or plan prices for existing customers based ...

I manage payments through a software provider that's already integrated with Ezypay (Partner-integrated merchant)

I manage customer payments directly through the Ezypay Portal (Standalone merchant)

Bulk pricing updates

What if I do not sign the Fee Amendment Schedule?

If we do not receive your response by the communicated deadline, your card transaction fee configuration will still b...

What if I want to renegotiate my fees with Ezypay?

This transition is a compliance-led change required in response to the RBA reforms and will proceed regardless of any...