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Impact on My Business

Understand what these changes mean for your business, including pricing considerations, customer communications, alternative payment methods, and the transition from customer-paid to merchant-paid card transaction fees.

What do I need to do?
Ezypay will handle the technical switch from customer-paid to merchant-paid automatically.If your business currently ...
What if I do nothing?
Customer-paid card transaction fees will no longer be supported as part of Ezypay's response to the RBA card surcharg...
Can I continue charging a separate card transaction fee after 1 October 2026?
No. Ezypay will no longer support customer-paid card transaction fees after 1 October 2026. Impacted card fees will n...
Can I increase my membership or subscription pricing to recover these costs?
Ezypay cannot provide pricing, legal or commercial advice.Merchants should independently assess their pricing structu...
Will the RBA interchange fee changes offset my costs?
Not necessarily.The RBA has announced changes to interchange fee caps; however, interchange is only one component of ...
Will my Ezypay transaction fee rate change as part of this transition?
This change does not introduce a new card transaction fee. The transition relates to how impacted card transaction fe...
What will my customers see after this change?
From 1 October 2026, customers will no longer see a separate card transaction fee applied to their payment. Any card ...
What will I see after this change?
Once the change has been made to your configuration you will see additional transaction charges appear on your settle...
How will Ezypay charge merchant-paid card transaction fees?
Once your card transaction fees transition to a merchant-paid model, the applicable transaction fees will be deducted...
Will Ezypay send me a separate invoice for transaction fees?
Merchant-paid card transaction fees will be deducted from your payment settlements. These fees will also be included...
Can I choose how I pay merchant-paid transaction fees?
No. Merchant-paid card transaction fees are deducted from your payment settlements and cannot be paid through an alte...
Who should notify my customers if I decide to change my pricing?
Merchants are responsible for determining their own pricing arrangements and for communicating any pricing changes to...
Can customers switch to an alternative payment method?
Where available, customers can choose bank payment methods such as Direct Debit or PayTo. These payment methods are n...