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Failed Payments

Can Failed Payment Fees (FPF) Be Waived?
Failed Payment Fees (FPF) are charged as per the agreement between Ezypay, Ezypay users, and their customers when a p...
Differences Between a Failed Payment Fee (FPF) and a Late Payment Fee (LPF)
Understanding the distinction between a Failed Payment Fee (FPF) and a Late Payment Fee (LPF) helps in managing payme...
Failed Payment Responses and What They Mean
A payment is classified as ‘Failed’ when the transaction is declined by the customer's card issuer or bank. Payments ...
Failed Payment: What Happens and How to Fix It
What happens after a payment failsAfter a customer encounters a failed payment, there are a few potential follow-up o...
How to minimise the risk of failed payments
Failed payments can be frustrating for your customers and your business alike. Here are a few ways you can assist you...
How To Write Off A Failed Payment
If a failed invoice is no longer collectible, you can write it off to prevent further payment attempts. Writing off a...
Why Was My Customer’s Payment Declined Despite Having Sufficient Funds?
Banks may decline payments for various reasons, even if the customer’s account appears to have enough funds. Some com...