The Ezypay Platform allows you to make updates to subscription billing amounts and billing days, giving you flexibility to manage changes for individual invoices or the entire subscription.
✏️ Options for Editing a Customer's Subscription
You can choose to:
• Modify a single upcoming invoice, or
• Update the entire subscription’s billing settings
🔄 Edit a Single Future Invoice
To change the billing date or amount for one specific invoice:
- Go to the Customers tab.
- Select the customer’s profile.
- Click on the subscription you want to modify.
- Scroll to the Future Invoices section.
- Locate the invoice you wish to edit and click Edit.
- In the pop-up window, update the billing date and/or amount.
- Click Save to apply the changes.
🔧 Edit the Entire Subscription
To update the recurring billing day or amount across the subscription:
1. From the subscription details card, click the pencil icon 🖉 next to the relevant field.
Change the Billing Day:
-
Click the pencil icon beside the billing frequency.
- Choose the new billing day from the dropdown.
Change the Subscription Amount:
- Click the pencil icon next to the Amount field.
- Enter the new amount and save the update.
✅ Reviewing Your Changes
- Go to the Future Invoices section to confirm the updates.
- Refresh the page or reselect the customer profile if changes aren’t showing immediately.
🔗 Related Articles
- How to Cancel a Subscription
- How to Pause a Subscription
- Cancel the Collection of the Next Payment Only
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