Search
Submit a request
Sign in
Submit a request
Submit a request
Sign in
Support Resources
I manage customer payments directly through the Ezypay Portal
Customer Management
Customer Management
How to Change the Primary Payment Method
There are multiple ways to update a customer’s payment method. You can either email the customer to collect their pay...
How To Edit A Customer's Subscription
The Ezypay Portal allows you to make updates to subscription billing amounts and billing days, giving you flexibility...
Can a customer have two or more subscription/plan attached to their profile?
Yes, a customer can be subscribed to multiple payment plans at the same time within the Ezypay Platform. This is usef...
User Management Guide – How to Deactivate Portal Users
Follow the steps below to deactivate a portal user in the Ezypay platform:Steps to Deactivate a User1️⃣ Navigate to U...
How To Add A Customer Without Subscription
Adding a customer to the Ezypay Portal without immediately subscribing them to a payment plan is a straightforward pr...
Can direct debits be set up as per the customers’ preference?
You have the flexibility to alter payment plans to meet your customers’ preferences. Easily set up multiple payment p...